{"id":1677,"date":"2025-11-27T10:50:01","date_gmt":"2025-11-27T09:50:01","guid":{"rendered":"https:\/\/nabsolutions.com\/us\/?page_id=1677"},"modified":"2026-03-17T04:06:01","modified_gmt":"2026-03-17T08:06:01","slug":"what-is-dynamics-365-sales","status":"publish","type":"page","link":"https:\/\/nabsolutions.com\/us\/crm\/dynamcis-365-sales\/what-is-dynamics-365-sales\/","title":{"rendered":"What is Dynamics 365 Sales?"},"content":{"rendered":"\r\n\r\n
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\r\n What is Dynamics 365 Sales? <\/h1>\r\n

\r\n Dynamics 365 Sales is Microsoft\u2019s modern Sales solution that helps organizations work in a more structured, data\u2011driven, and efficient way throughout the entire sales process. With automation, AI support, and a clear pipeline, the platform provides better deal control, more accurate forecasting, and a smoother day\u2011to\u2011day experience for both sales teams and sales leadership.\r\n <\/p>\r\n \r\n \r\n \r\n Free Consultation <\/a>\r\n \r\n <\/header>\r\n\r\n \r\n

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\r\n An independent Forrester study shows that companies implementing Microsoft Dynamics 365 Sales achieve up to 215% ROI, with a payback period of less than one year. <\/p>\r\n \r\n <\/span>\r\n Read the study <\/a>\r\n <\/div>\r\n

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\r\n Your data is protected with enterprise\u2011grade security from Microsoft <\/h2>\r\n \r\n <\/span>\r\n arrow_right_alt<\/i>\r\n <\/a>\r\n <\/div>\r\n
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\r\n \"Copilot\r\n <\/div>\r\n
\r\n Eliminate manual processes with AI, Microsoft Copilot streamlines your daily work <\/h5>\r\n \r\n Discover Copilot <\/a>\r\n <\/div>\r\n
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\r\n Talk to us <\/p>\r\n

\r\n Talk to one of our CRM experts <\/h2>\r\n \r\n <\/span>\r\n arrow_right_alt<\/i>\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n\r\n
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\n WORLD\u2011LEADING <\/p>\n

\n Microsoft is a Leader in the Gartner Magic Quadrant for Sales Force Automation Platforms 2025 <\/h3>\n \n \n <\/span>\n arrow_right_alt<\/i>\n <\/a>\n <\/header>\n\n \n <\/div>\n <\/div>\n
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\n A SUPERIOR PRODUCT SUITE <\/p>\n

\n Work seamlessly with the familiar Microsoft applications. Create quotes in Outlook and collaborate in Teams, and more. <\/h3>\n \n <\/header>\n\n \n <\/div>\n <\/div>\n <\/div>\n \n \n \n
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\n CRM EXPERTS <\/p>\n

\n With over 20 years of experience working with Microsoft and a proven delivery methodology, we ensure successful results \u2014 every time <\/h3>\n \n <\/header>\n\n \n <\/div>\n <\/div>\n
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\n AI AT THE FOREFRONT <\/p>\n

\n With Copilot, you get the most powerful AI capabilities on the market <\/h3>\n \n \n <\/span>\n arrow_right_alt<\/i>\n <\/a>\n <\/header>\n\n
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\r\n What Dynamics 365 Sales actually does for your sales team <\/h2>\r\n <\/header>\r\n \r\n
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\r\n accessibility<\/i>\r\n <\/div>\r\n \r\n\r\n

\r\n Easy to use \u2014 for real <\/h4>\r\n \r\n

\r\n A modern CRM must create value where sellers actually work. Dynamics 365 Sales is built to function seamlessly on desktop and mobile. Everything from deals and pipeline to updates, logs, and activities happens directly where the work gets done \u2014 without extra steps.\r\n

Result:<\/strong> faster adoption, better data quality, and a more consistent way of working. <\/p>\r\n \r\n <\/header>\r\n <\/div>\r\n

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\r\n Features that improve conversion and pipeline control <\/h4>\r\n \r\n

\r\n Dynamics 365 Sales is not just about features \u2014 it\u2019s about what those features enable. Clear processes, qualified leads, prioritization, and AI\u2011driven recommendations give sellers concrete guidance they can rely on.\r\n\r\n

Result:<\/strong> more closed deals and a pipeline you can actually trust.\r\n <\/p>\r\n \r\n <\/header>\r\n <\/div>\r\n

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\r\n Extension<\/i>\r\n <\/div>\r\n \r\n\r\n

\r\n Seamless integration with the tools you already use <\/h4>\r\n \r\n

\r\n Sales support shouldn\u2019t feel like a separate system. Dynamics 365 Sales works natively with Outlook, Teams, SharePoint, Power BI, Planner, and Business Central.\r\n\r\n

Result:<\/strong> less duplication, smoother collaboration, and a unified customer journey.\r\n <\/p>\r\n \r\n <\/header>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n\r\n

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\r\n automation<\/i>\r\n <\/div>\r\n \r\n\r\n

\r\n Automation that saves time and reduces administration <\/h4>\r\n \r\n

\r\n A modern CRM should free up time \u2014 not take it. Dynamics 365 Sales automates meeting notes, summaries, activity tracking, follow\u2011ups, and reporting.\r\n\r\n

Result:<\/strong> more time for selling, less time spent in the system.\r\n <\/p>\r\n \r\n <\/header>\r\n <\/div>\r\n

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\r\n A platform that grows with you <\/h4>\r\n \r\n

\r\n As your organization evolves, your system must keep up. Dynamics 365 Sales is modular and can be expanded with advanced automation, AI, and integrations across the Microsoft ecosystem.\r\n

Result:<\/strong> a solution that remains relevant over time \u2014 even as your business changes.\r\n <\/p>\r\n \r\n <\/header>\r\n <\/div>\r\n

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\r\n security<\/i>\r\n <\/div>\r\n \r\n\r\n

\r\n High security and a stable data foundation <\/h4>\r\n \r\n

\r\n Customer and deal data are business\u2011critical assets. Dynamics 365 Sales is built on Microsoft\u2019s security platform with strong access controls, permissions, and global compliance.\r\n\r\n

Result:<\/strong> trust, stability, and the data quality required for automation and AI. <\/p>\r\n \r\n <\/header>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n\r\n

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Always included in Dynamics 365 Sales<\/h2>\r\n \r\n \r\n <\/div>\r\n
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\r\n check_circle<\/i>\r\n A complete customer and business overview <\/p>\r\n

\r\n check_circle<\/i>\r\n Real\u2011time insights into pipeline and sales performance <\/p>\r\n

\r\n check_circle<\/i>\r\n Seamless integration with Outlook and Teams <\/p>\r\n

\r\n check_circle<\/i>\r\n Full history of all interactions f\u00f6r alla dialoger <\/p>\r\n

\r\n check_circle<\/i>\r\n Pipelines, forecasts, and analytics, prognoser och analyser <\/p>\r\n

\r\n check_circle<\/i>\r\n Standardized processes for leads and opportunities <\/p>\r\n

\r\n check_circle<\/i>\r\n AI support for notes, summaries, and follow\u2011ups <\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n\r\n

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\r\n Indukta future-proofs its business with Dynamics 365 Sales <\/h2>\r\n <\/header>\r\n \r\n
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\r\n It was a smooth implementation where the sync between Business Central and Sales worked well\u2014and continues to do so. One reason we chose to move to Sales is the strong potential we see in the system going forward, especially with AI. Investing in Sales is therefore a way to future-proof our solution. <\/p>\r\n \r\n \r\n Read the full story <\/a>\r\n \r\n \"Indukta\r\n \r\n

\r\n Christian Stj\u00e4rnerud <\/p>\r\n \r\n

\r\n CEO and Head of Sales at Indukta. <\/p>\r\n <\/header>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n\n\n\n

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\n GET STARTED WITH CRM <\/p>\n

\n Are you ready to take the next step? Here, we walk you through how to get started with your new CRM. <\/h3>\n \n \n <\/span>\n arrow_right_alt<\/i>\n <\/a>\n <\/header>\n\n
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\n THINGS TO CONSIDER WHEN REPLACING YOUR CRM <\/p>\n

\n Replacing your CRM is one of the most important decisions you can make to give your business the opportunity to grow, work smarter, and stay strong for the future. <\/h3>\n \n \n <\/span>\n arrow_right_alt<\/i>\n <\/a>\n <\/header>\n\n
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\n NAB \u2014 a trusted partner <\/p>\n

\n As your partner, we\u2019re with you every step of the way \u2014 from the first meeting to a successful go\u2011live. And if you want to make further adjustments or need support after launch, you can feel confident knowing we\u2019re always just a call away. <\/h3>\n \n \n <\/span>\n arrow_right_alt<\/i>\n <\/a>\n <\/header>\n\n \n <\/div>\n <\/div>\n <\/div>\n \n \n <\/div>\n <\/section>\n\n\n\n
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\n F\u00f6rdjupa dig <\/p>\n \n

\n How to choose the right sales platform? <\/h2>\n\n \n arrow_right_alt\n <\/i>\n <\/div>\n <\/a>\n \n \n
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\n Discover more <\/p>\n \n

\n All our articles about Sales <\/h2>\n\n \n arrow_right_alt\n <\/i>\n <\/div>\n <\/a>\n \n \n
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\n Ready to make a decision? <\/p>\n \n

\n Talk to an expert and get started! <\/h2>\n\n \n arrow_right_alt\n <\/i>\n <\/div>\n <\/a>\n <\/div>\n <\/div>\n <\/section>\n\n\n\r\n\r\n
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\r\n Learn more about Dynamics 365 Sales <\/h2>\r\n <\/header>\r\n\r\n \r\n
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\r\n Get started with Microsoft Dynamics 365 Sales \u2014 and deliver real value from day one <\/span>\r\n <\/h4>\r\n\r\n \r\n\r\n

\r\n Choosing a CRM is an important decision. Successfully implementing it is critical. With the right structure and the right partner,… <\/p>\r\n \r\n <\/header>\r\n \r\n

\r\n Read more <\/p>\r\n <\/a> \r\n \r\n

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\r\n When sales actually start working for you \u2014 not the other way around <\/span>\r\n <\/h4>\r\n\r\n \r\n\r\n

\r\n Imagine having full visibility into every deal, relationship, and next step \u2014 without chasing information or relying on gut feeling.… <\/p>\r\n \r\n <\/header>\r\n \r\n

\r\n Read more <\/p>\r\n <\/a> \r\n \r\n

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\r\n Choosing a CRM for sales \u2013 how does Microsoft Dynamics 365 Sales compare to the alternatives? <\/span>\r\n <\/h4>\r\n\r\n \r\n\r\n

\r\n When several CRM systems seem to offer similar functionality, choosing the right one can be difficult. Here\u2019s what\u2019s important to… <\/p>\r\n \r\n <\/header>\r\n \r\n

\r\n Read more <\/p>\r\n <\/a> \r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\n\n\n

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\n FAQ <\/h2>\n <\/header>\n \n
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\n How have other companies approached Dynamics 365 Sales? <\/h3>\n arrow_circle_down<\/i>\n <\/a>\n\n
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We work with many customers that use Dynamics 365 as their CRM system. Take a look at our Customer Success Stories to see how other organizations have implemented and benefited from the solution.<\/p>\n <\/span>\n <\/div>\n <\/div>\n <\/div>\n

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\n Why should we work with NAB? <\/h3>\n arrow_circle_down<\/i>\n <\/a>\n\n
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At NAB Solutions, we\u2019re more than a vendor \u2014 we\u2019re a partner. That means we start with your business, not the product. We focus on understanding your needs, goals, and challenges to create solutions that actually solve them, rather than selling features you don\u2019t need.
\nWith long experience, proven methods, and hundreds of successful projects, we know what works in practice. And we support you all the way \u2014 from strategy and implementation to day\u2011to\u2011day use and continuous development.<\/p>\n <\/span>\n <\/div>\n <\/div>\n <\/div>\n

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\n How much does Dynamics 365 Sales cost? <\/h3>\n arrow_circle_down<\/i>\n <\/a>\n\n
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The cost of Dynamics 365 Sales varies depending on your company\u2019s size, number of users, required functionality, and needed integrations. Pricing is tailored to your needs and how you plan to use the system, making it flexible and scalable for both small and larger organizations.<\/p>\n <\/span>\n <\/div>\n <\/div>\n <\/div>\n

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\n How do I know if Dynamics 365 Sales is right for our industry? <\/h3>\n arrow_circle_down<\/i>\n <\/a>\n\n
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Dynamics 365 Sales is a strong fit because it can be tailored to your unique processes and workflows, regardless of industry. It enables sales teams to work more efficiently, gain better visibility into customers and leads, and prioritize activities that drive revenue. Thanks to the platform\u2019s flexibility, you can grow and evolve without changing systems \u2014 making it a scalable, long\u2011term solution for your business.<\/p>\n <\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

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\n Want to learn more about CRM, or are you ready to get started? <\/h2>\n \n

\n NAB Solutions are specialists in Microsoft Dynamics 365 CRM \u2014 combining deep expertise with proven, results-driven approaches that quickly create business value. Get in touch if you\u2019d like to learn more! <\/p>\n \n \n Contact us <\/a>\n \n <\/header>\n\n <\/div>\n<\/section>\n\n\r\n

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\r\n Get in touch! <\/h3>\r\n

\r\n Fill out the form and we\u2019ll get back to you shortly! <\/p>\r\n <\/header>\r\n\r\n

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