How to evaluate a medical rental platform that actually works

1. Was this system designed specifically for medical rental workflows?
   If it’s a generic ERP retrofitted with rental logic, it won’t cover compliance, cleaning workflows, or device history tracking the way your industry needs.
2. Can your field techs actually use it?
   If mobile check-ins and updates aren’t intuitive, your crews will default back to WhatsApp and clipboards.
3. Does it support both high-value serialized items and batch-based accessories?
   You need to track infusion pumps by serial, but also manage bulk items like bed rails or monitor cables.
4. Can it prove service history for every item?
   Your reputation – and liability – depends on this. Audit trails should be automatic, not “in progress.”
5. How fast can it get you paid?
   Are invoices triggered by asset status changes? Can the system capture damage, loss, or late fees without delay?

The bottom line

If your medical rental operation is growing – or needs to – your systems can’t be based on reactivity, memory, or manual intervention. They need to be smart, connected and designed for the complexity of healthcare.