It’s 7:30 AM.
The sun’s barely up, but your day’s already racing:

• A delivery crew is mobilizing to set up two modular offices 60 miles out.
• Another team is heading to tear down and return a container office that’s been on rent for 9 months.
• Three quote requests hit your inbox overnight – one marked urgent.
• A project manager calls: “Did we ever invoice for that extra AC unit they added mid-rental?”

Without the right system?

You’re in reactive mode from the start.

• You’re digging through emails and texts to piece together timelines.
• That modular unit? You’re not even sure it’s clean or staged – someone was supposed to update the spreadsheet.
• You call dispatch – voicemail. Now you’re waiting.
• The off-rent request? It was logged last week… somewhere.
• Finance is chasing paperwork to update the invoice, but no one added the furniture kit in the system. That revenue’s gone unless someone catches it manually.
• The crew at the job site is on hold because the stairs weren’t loaded. Again.
• Your day becomes a chain reaction of urgent calls, missed details, and scrambling to patch over gaps.

By 2:00 PM, you’ve touched 17 different tools, answered 43 messages, and still don’t have a clear view of what’s actually on rent, what’s returned, or what’s ready to be billed.

Now imagine the same day – with the right system.
You log in and see it all – in one place.

• The dashboard shows which units are out, which are due for pickup, which are being staged, and which accessories are pre-assigned and loaded.
• Off-rent triggers have already updated statuses, notified dispatch, and flagged the cleanup crew.
• The AC unit? Already logged. Already invoiced.
• Quotes are partially auto-filled with templates – so your team just reviews, tweaks, and sends.
• Field crews are using their phones to check in/out assets with photos and digital signatures.
• You’re not calling to follow up. You’re getting notified when tasks are done.
• Finance isn’t chasing anyone – they’re reviewing accurate, prebuilt invoices that reflect exactly what was delivered, returned, and used.

By 2:00 PM, your team is working on new deals – not cleaning up after yesterday’s.
This isn’t a fantasy. This is what operational clarity looks like. It’s what happens when your system:

• Understands modular workflows
• Tracks both main assets and every accessory
• Connects dispatch, field, operations, and finance in one shared view
• Automates the repetitive stuff – so your people can focus on the important stuff

Welcome to what modular rental operations should feel like. Armada EQM Rental + Microsoft Dynamics 365 Business Central makes it possible.

Ready to experience a better day at the office – every day?

This decision will shape how fast you move, how clean your operations are, and how confidently you can scale over the next 3, 5, even 10 years.

So ask yourself – and your vendor – these 5 questions before you commit:

1. Can it track every part of a modular rental – not just the container?

Modular rentals are never just one asset. You’re not just delivering a metal box. You’re delivering:

• A 3-room modular office with HVAC and power
• A container outfitted with desks, whiteboards, and safety signage
• Stairs, ramps, skirting, partitions, furniture kits, lighting packages
• And whatever custom add-ons the job site calls for

A system that only sees “one serialized unit” is useless here.

You need something that:

• Tracks every accessory and component bundled with the main unit
• Supports kits, templates, and reusable packages
• Ensures what was quoted, is what gets delivered – and billed
• Makes it easy to manage cleaning, staging, and inspections for each part

If your platform can’t do this natively, you’ll be stuck with workarounds, missed charges, and constant chaos.

2. Does it connect field, finance, and dispatch – on the same platform?

Here’s where most systems fall apart.

• The office runs on one set of tools.
• The dispatch team runs on spreadsheets.
• The field team uses text messages and printed tickets.
• And the finance team gets looped in… eventually.

That kind of disconnection leads to:

• Delays and miscommunication
• Missed revenue opportunities
• Inaccurate invoicing
• Team burnout and blame games

You need one source of truth across departments.

Look for a system that:

• Syncs real-time data between finance, operations, and logistics
• Lets field teams check in/out assets on-site – on mobile
• Gives dispatch visibility into what’s clean, staged, and ready
• Connects quotes, rentals, returns, and billing seamlessly

When everyone’s working from the same live data, you don’t waste time fixing mistakes – you prevent them.

3. Can it handle both long-term and short-term rentals – without breaking?

Modular rentals are fluid.

Some containers are on-site for 2 days. Others for 24 months.

You need a system that can:

• Flex across rental durations, pricing models, and customer needs
• Handle recurring billing, mid-rental changes, and custom schedules
• Pause, extend, or terminate contracts easily – and track every change
• Deal with partial returns and re-rents (like when just the furniture comes back)

Most systems are built for either event-style short-term rentals or fixed long-term leasing. You need both – plus the ability to adjust on the fly without losing control of your financials. Because let’s face it – modular projects rarely go exactly as planned.

4. Is it actually usable – in the field and the office?

If your system only works in the back office, it’s already outdated.

Field crews need tools that:

• Work on mobile, with offline options if needed
• Let them check inventory, update job statuses, and report damage
• Don’t require a 45-minute training session every time a new hire joins

And your office team needs:

• A clean, modern interface that doesn’t feel like Windows 95
• Smart automation to reduce data entry and manual reconciliation
• Clear dashboards to manage quotes, active rentals, returns, and billing timelines

You’re not just buying features – you’re buying adoption.

If your people won’t use the system, it doesn’t matter how “powerful” it is on paper.

5. Was this system built for modular rentals – or is it just retrofitted to look like it?

Many ERP and rental platforms claim they can handle modular buildings. And technically, they can – with a lot of customization, expensive consultants, and clunky workflows.

But here’s the thing: There’s a huge difference between a system that can be forced to handle modular… And one that was designed to handle it natively.

Look for:

• Modular-specific workflows like job staging, asset bundling, off-rent logic
• Built-in support for accessories, add-ons, and multi-asset packages
• Integrated return processes that reflect actual on-site pickup – not just contract end
• Proven success in the modular/container space – not just general equipment rental

You shouldn’t have to explain your business to your software vendor.
Your software should already understand it.

Final Thought: One slows you down. The other makes you unstoppable.

The wrong system will always feel like friction: more spreadsheets, more calls, more questions, more fires to put out.

The right system? It clears the path.

• Teams move faster
• Projects stay on track
• Customers get better service
• Revenue stops leaking
• And growth finally becomes scalable

You’re not just choosing software. You’re choosing how your business runs – now and into the future.

Let’s make sure you choose something that actually fits.

It’s friction – the tiny daily slowdowns that grind your operations without anyone noticing.

• Your team spends 20 minutes figuring out which container has stairs still attached
• Your dispatcher double-books a unit that’s not actually back yet
• Your billing team misses a return charge because no one updated off-rent
• Your field crew shows up to install, only to find the unit isn’t prepped
• Your sales team promises delivery in 48 hours, but you don’t have a clean HVAC-equipped model available

These aren’t big failures. They’re death by a thousand paper cuts.

Friction kills growth. It doesn’t show up as a red flag. It just silently slows everything down.

The reason? Most rental platforms – and definitely most spreadsheets – aren’t designed for modular complexity:

• They track inventory, not projects
• They manage assets, but not how those assets are configured, bundled, or staged
• They silo accounting from operations, and dispatch from site visibility

Here’s a better way:

What if everyone – from dispatch to finance to field crews – could see the same accurate picture, live?

• What’s available, clean, and staged
• Which add-ons are assigned and ready
• Which job sites are waiting, paused, or off-rent
• What’s billable, and what’s already been missed
• And what’s needed next, automatically

This isn’t about replacing your team – it’s about removing the friction that slows them down.

Stop losing money in the gaps between your systems.
Start building an operation that runs like the buildings you deliver – modular, strong, and built to scale.

Behind every “simple” delivery is a layered set of moving pieces:

• Has the unit been cleaned, serviced, inspected?
• Did the stairs and skirting go with it – or are they sitting in the yard?
• Is the HVAC installed? Is the furniture kit complete?
• Was the site even ready for delivery?

And that’s just day one.

Next come the mid-rental change requests. The off-rent notifications. The teardown scheduling. The forgotten add-ons. The late return. The bill disputes.

Modular rental isn’t a product – it’s a project, with every delivery acting like a mini construction job.

But too many businesses still manage these projects with:

• Excel sheets that never reflect real-time availability
• Whiteboards that get wiped too soon
• Siloed communication between ops, dispatch, and finance
• Manual quote adjustments and post-it notes to remember who approved what

Every missing detail creates drag. Every missed step adds risk.
And when customers don’t get the full kit they asked for? You’re not just losing efficiency – you’re losing trust.

The truth is: modular operations don’t break because of one big thing.
They break because of dozens of little things no one remembered to track.

What if your system could:

• See each modular unit AND every accessory it needs – at a glance?
• Track availability down to the last staircase or chair?
• Automatically build kits, generate job timelines, and notify dispatch?
• Handle off-rent rules and mid-term changes without you lifting a finger?

That’s not a pipe dream. It’s operational clarity. And it’s the difference between surviving the chaos – and scaling beyond it.

If your system wasn’t built for modular complexity, it’s time to find one that is.

But here’s the question: how much do you really know about how your equipment is performing?

Many construction rental businesses operate on instinct and experience. And while that works to a point, it can also hide valuable insights – and missed opportunities.

For example:

• Which machines are your top earners?
  Are you investing in the right types of equipment, or are some assets consistently underperforming?
• Which assets are underutilized?
  If a machine is only rented a few times a year, is it worth keeping – or could that capital be better used elsewhere?
• Which units are costing more than they’re worth?
  Frequent repairs, downtime, and lost rental days can quietly turn a profitable asset into a liability.
• Which equipment is always late coming back?
  Late returns can delay other jobs and frustrate customers – but without clear tracking, it’s hard to spot patterns.

The truth is, most rental businesses don’t have easy access to this kind of data. And without it, decisions are based on guesswork instead of facts.

But when you can see the full picture – across your fleet, your jobs, and your customers – you can make smarter, faster decisions that drive profitability.

We’re glad you’re interested in transforming your rental business!

In our free whitepaper, Business Central for the Rental Industry, you’ll discover how to modernize your operations with one connected solution:

• All-in-one platform: Explore how to manage rental, finance, service, and inventory in a single system that keeps everything in sync.
• Data-driven decisions: Learn how to track true profitability per asset, cut downtime, and plan smarter investments with real-time insights.
• Efficiency that drives results: See how automated processes and faster contract handling help you deliver better service and boost customer satisfaction.

Whether you rent out a few items or manage an entire fleet, this guide will help you work smarter, stay competitive, and grow with confidence.

Download the whitepaper and see what’s possible with Business Central.

We’re excited that you want to download our guide!

Here’s what you’ll discover in our free guide on Business Central for the rental industry:

• One connected platform: Learn how to manage rental, finance, service, and inventory in one seamless system — no more disconnected tools or manual work.
• Full control and insight: See how to track profitability per asset, reduce downtime, and make smarter investment decisions with real-time data.
• Efficiency and customer focus: Find out how faster contract handling and proactive maintenance lead to happier customers and stronger results.

Whether you’re running a small rental company or managing a large fleet, this guide will show you how to simplify operations and grow with confidence. Download now and take your rental business to the next level!

Download your free eGuide now!

Daniel joins us straight from Microsoft, where he worked as an Account Manager, supported SMB customers, and most recently served as a Modern Work Specialist with a strong focus on Copilot and AI. Over the years, he has helped many organizations on their journey toward smarter and more secure ways of working — and now we’re excited that he’s bringing that expertise to NAB.

Although Daniel is currently based in Dundalk, Ireland (and previously worked at Microsoft’s EMEA HQ in Dublin), his roots are in Borås, Sweden.

With his international experience and strong customer focus, Daniel is a unique asset to both our existing and future clients.

“The most rewarding part of my work is helping customers truly realize the value of their solutions — whether it’s finding new ways to use what they already have or solving old challenges with new tools,” says Daniel.

At NAB, Daniel will:

• Provide guidance on security, AI, and collaboration in Microsoft 365

• Help businesses define the right licensing strategy

• Support customers in adopting and making the most of Microsoft’s ecosystem

We’re confident Daniel will play a key role in our customers’ digital transformation — and we look forward to everything we’ll achieve together.

Keep an eye on our website and LinkedIn for Daniel’s top tips on M365, Copilot, and security!

Curious about how you can strengthen your organization’s security with Microsoft 365? Book a session with Daniel here: Bookings med mig – Daniel Rajala – Outlook

1. Was this system designed specifically for medical rental workflows?
   If it’s a generic ERP retrofitted with rental logic, it won’t cover compliance, cleaning workflows, or device history tracking the way your industry needs.
2. Can your field techs actually use it?
   If mobile check-ins and updates aren’t intuitive, your crews will default back to WhatsApp and clipboards.
3. Does it support both high-value serialized items and batch-based accessories?
   You need to track infusion pumps by serial, but also manage bulk items like bed rails or monitor cables.
4. Can it prove service history for every item?
   Your reputation – and liability – depends on this. Audit trails should be automatic, not “in progress.”
5. How fast can it get you paid?
   Are invoices triggered by asset status changes? Can the system capture damage, loss, or late fees without delay?

The bottom line

If your medical rental operation is growing – or needs to – your systems can’t be based on reactivity, memory, or manual intervention. They need to be smart, connected and designed for the complexity of healthcare.

They’re asking:

• How can we automate compliance instead of relying on people to remember?
• How do we see asset utilization in real-time, across hospital networks and home care providers?
• How do we bill for actual usage, not estimates or flat rates?
• How do we scale field operations without drowning in admin?

The answer isn’t more people. It’s a system designed for complex medical rentals, built to handle:

• Serialized equipment tracking by condition, history, and location
• Integrated cleaning, calibration, and inspection workflows
• Usage-based billing (per day, per hour, per patient)
• Field service integrations for delivery, returns, and swaps
• Audit-ready documentation – always current, always complete
• A mobile experience for teams in hospitals, care homes, or in transit

These businesses aren’t just “more organized” – they’re more profitable.

They recover revenue faster, stay audit-ready, and deliver a better experience to both caregivers and administrators. And because they run leaner, they scale faster.